Accessibility Statement for Quantum Leap Tutoring

Quantum Leap Tutoring is committed to ensuring digital accessibility for all users, including those with disabilities. We are continually working to improve the accessibility of our website to provide equal access to information and services.

Our Commitment to Accessibility

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to make web content more accessible. These guidelines outline best practices for making web content more perceivable, operable, understandable, and robust for a wide range of users.

Measures to Support Accessibility

Quantum Leap Tutoring takes the following measures to ensure accessibility of our website:

• Semantic HTML: We use semantic HTML elements to structure our content, providing clear meaning and context to assistive technologies. This includes proper use of headings, lists, and landmarks.
• Alternative Text for Images: All images have descriptive alternative text (alt text) that accurately conveys the content and purpose of the image. This allows users who are blind or visually impaired to understand the image's content. For example, the image of tutors assisting students includes the alt text "Two students working together on a math problem with a tutor".
• Keyboard Navigation: Our website is designed to be fully navigable using a keyboard, allowing users who cannot use a mouse or other pointing device to access all content and functionality.
• Color Contrast: We ensure sufficient color contrast between text and background elements to make content easily readable for users with low vision or color blindness. CSS variables ensure this across light and dark themes.
• Form Accessibility: Our forms are designed with clear labels and instructions, and are fully accessible to users with assistive technologies. We use appropriate ARIA attributes to enhance form accessibility. The contact form on the homepage utilizes descriptive aria-labels for each field.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality. This ensures readability for users with low vision.
• Video Captions and Transcripts: All videos include captions and transcripts to make the content accessible to users who are deaf or hard of hearing.
• Consistent Navigation: We maintain a consistent navigation structure throughout our website to help users easily find the information they need. The navigation bar is clear and consistent on every page.
• Skip to Content Link: We provide a "Skip to Content" link at the top of each page, allowing users to bypass the navigation and jump directly to the main content.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information and context to assistive technologies, enhancing the overall accessibility of our website.
• Regular Audits: We conduct regular accessibility audits of our website using automated tools and manual testing to identify and address any accessibility issues.
• User Feedback: We welcome user feedback on the accessibility of our website. Please contact us if you encounter any accessibility barriers or have suggestions for improvement.
• Dark Mode Support: A dark mode toggle is available to enhance readability and reduce eye strain, especially in low-light conditions. This is controlled by the user and stored in local storage to maintain preference across visits.
• Responsive Design: The website is designed to be responsive and accessible on a variety of devices and screen sizes, ensuring compatibility and ease of use for all users. Media queries ensure the site adapts to different screen sizes.

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continuously improving the accessibility of our website. We regularly review our website and make necessary updates to ensure compliance with WCAG guidelines and best practices.

Contact Us

If you encounter any accessibility barriers while using our website, or if you have any suggestions for improvement, please contact us. We value your feedback and are committed to providing a positive user experience for all.

You can reach us at:

• Email: [email protected]
• Phone: (415) 555-0100
• Address: 555 Market Street, Suite 1000, San Francisco, CA 94105

Accessibility Consultant

Quantum Leap Tutoring partners with an accessibility consultant, AccessAlly Solutions, led by Dr. Evelyn Hayes, to ensure ongoing WCAG compliance and best practices are implemented. Dr. Hayes and her team conduct regular audits and provide recommendations for improvement.

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure that all third-party content is accessible, we cannot guarantee its accessibility. We encourage third-party content providers to adhere to accessibility guidelines.

Browser Compatibility

Our website is designed to be compatible with a wide range of web browsers and assistive technologies. We recommend using the latest version of your preferred browser for the best experience.

Known Limitations

Despite our best efforts, some content on our website may not be fully accessible. We are aware of the following limitations and are working to address them:

• Older PDF documents may not be fully tagged for accessibility. We are in the process of updating these documents.
• Some interactive elements may not be fully accessible to users with certain assistive technologies. We are working to improve the accessibility of these elements.

Enforcement Procedure

Quantum Leap Tutoring is dedicated to promptly addressing and resolving any accessibility issues reported by users. Our process for addressing accessibility concerns is as follows:

1. Report Submission: Users are encouraged to report any accessibility barriers encountered on our website by sending an email to [email protected] or calling us at (415) 555-0100. Please provide specific details about the issue, including the web page URL, the nature of the problem, and the assistive technology being used.
2. Acknowledgment: Upon receiving a report, our accessibility team will acknowledge receipt within three business days and provide an estimated timeline for review.
3. Assessment: Our team will assess the reported issue to verify the accessibility barrier. We will consult with accessibility experts, if necessary, to fully understand and evaluate the problem.
4. Resolution: We will prioritize addressing the accessibility issue based on its severity and impact on users. Our team will work to implement appropriate solutions, which may include code modifications, content adjustments, or alternative accommodations.
5. Testing: After implementing a solution, we will conduct thorough testing to ensure the accessibility barrier has been effectively resolved. This may involve testing with assistive technologies and seeking feedback from users with disabilities.
6. Communication: We will communicate the resolution to the user who reported the issue and provide any necessary instructions for accessing the corrected content or functionality.
7. Continuous Monitoring: We will continuously monitor our website to identify and address any new or recurring accessibility issues. Our commitment to ongoing accessibility ensures that we are proactive in maintaining an inclusive user experience.

This statement was last updated on October 26, 2024.