1. Acceptance of Terms
By accessing or using the services provided by Quantum Leap Tutoring, located at 555 Market Street, Suite 1000, San Francisco, CA 94105, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Description of Services
Quantum Leap Tutoring provides personalized academic support to students in the San Francisco Bay Area. Our services include:
- One-on-one tutoring in math, science, and other academic subjects.
- Test preparation for standardized tests such as the SAT, ACT, and AP exams.
- Academic advising and support.
3. Registration and Account Information
To access certain services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Payment and Fees
Fees for our services are outlined on our Services page and are subject to change. Payment is due in advance of each tutoring session or package. We accept payments via credit card, debit card, and electronic bank transfer. Late payments may be subject to a late fee of 5% of the outstanding balance.
4.1 Cancellation and Refund Policy
We understand that circumstances may arise that require you to cancel or reschedule a tutoring session. To avoid being charged for a session, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice will be charged the full session fee.
Refunds for unused tutoring packages are available upon request, subject to a cancellation fee of 10% of the remaining balance. No refunds will be provided for completed tutoring sessions.
5. Conduct and Responsibilities
You agree to use our services in a responsible and respectful manner. You are solely responsible for your interactions with our tutors and other students. You agree not to:
- Engage in any form of harassment, discrimination, or abusive behavior.
- Share or distribute unauthorized materials or content.
- Engage in any activity that violates applicable laws or regulations.
- Attempt to gain unauthorized access to our systems or networks.
6. Intellectual Property
All content and materials provided by Quantum Leap Tutoring, including but not limited to lesson plans, study guides, and website content, are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any of our content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Quantum Leap Tutoring shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our services, even if we have been advised of the possibility of such damages. Our liability is limited to the amount you paid for our services.
8. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the quality, accuracy, or reliability of our services. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of revised Terms and Conditions constitutes your acceptance of the changes. We encourage you to review these terms periodically.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
11. Dispute Resolution
Any dispute arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding on both parties.
12. Termination
We reserve the right to terminate your access to our services at any time, with or without cause. You may terminate your account at any time by contacting us at [email protected].
13. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
14. Accessibility
We are committed to providing accessible services to all users. Please review our Accessibility Statement for more information.
15. Cookie Policy
Our website uses cookies. Please review our Cookie Policy to understand how we use cookies and how you can manage your cookie preferences.
16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Quantum Leap Tutoring
555 Market Street, Suite 1000
San Francisco, CA 94105
Phone: (415) 555-0100
Email: [email protected]
These Terms and Conditions are effective as of October 26, 2024.
Drafted by: Evelyn Reed, Legal Counsel for Quantum Leap Tutoring.